Question 1

How should I submit files for printing?

Accepted Answer

Please email us a high resolution pdf file with bleed and crop marks to: orders@moxieprintmarket.com.  File(s) too large to email?  We also accept links from dropbox.com, google drive, box.com and wetransfer.com.

Question 2

Do you offer print services while I wait?

Accepted Answer

No.  We simply can not guarantee equipment availability if you drop in; therefore, we ask you to email your print order(s) to orders@moxieprintmarket.com in advance.  Once we receive your request a team member will coordinate a pickup time with you.

Question 3

Do you accept small print jobs?

Accepted Answer

Yes, we print small jobs; however, we have a minimum charge of $50.

Question 4

Do you offer layout and design services?

Accepted Answer

Yes.  Contact us at orders@moxiepintmarket.com to discuss your design project.

Question 5

Do you offer logo design?

Accepted Answer

No.  We do not offer logo or branding design services.

Question 6

Do you offer physical proofs?

Accepted Answer

Yes.  Some conditions apply, please contact us for more information.

Question 7

Do you print artwork?

Accepted Answer

We do print some art prints but cannot guarantee coloring matching to the original. If this is essential to you or you require detailed scans of original artwork, then we highly recommend Chromatics.  They are local and specialize in artwork reproduction.

Question 8

Do you offer same-day printing?

Accepted Answer

Email us at orders@moxieprintmarket.com with your request.

Question 9

What is your turnaround time?

Accepted Answer

It depends on the project. Some jobs can be completed the same day, others may take a little longer.  When you email your order let us know your deadline.  We will work with you to ensure it is completed within your time frame.

Question 10

Do you print envelopes?

Accepted Answer

Yes.  We can print envelopes.

Question 11

Can you print on a customer’s paper stock or envelopes?

Accepted Answer

Possibly.  We will be happy to try to print on your paper stock or envelopes.  Some conditions may apply, please contact us at orders@moxieprintmarket.com for more information.

Question 12

Can you print variable data (sometimes called “mail merges”)?

Accepted Answer

For more information visit: How to: Variable Data

Question 13

Do you offer delivery services?

Accepted Answer

Yes. Please contact us for more information.

Question 14

Do you offer shipping services?

Accepted Answer

Yes. Please contact us for more information.

Question 15

Do I have to pick up my order during your lobby hours?

Accepted Answer

No, not for small jobs.  We have an after hours pickup bin available 24/7.  You will be notified via email when your order is ready and in the bin for pickup.

Question 16

Do you offer free parking?

Accepted Answer

There is short-term, free parking  in front of our doors. There is also a paid lot available that requires validation via the posted QR code. [Moxie is not responsible for booted or towed cars.]

Question 17

How do I pay?

Accepted Answer

Once your job is complete you will receive an email with a link to pay your invoice.  The link will allow you to pay online with a credit card, debit card or ACH payment. If you would prefer to keep a credit card on file or open a corporate account, email us at: accounting@moxieprintmarket.com for more information.

Frequently asked questions

How should I submit files for printing?

Do you offer print services while I wait?

Do you accept small print jobs?

Do you offer layout and design services?

Do you offer logo design?

Do you offer physical proofs?

Do you print artwork?

Do you offer same-day printing?

What is your turnaround time?

Do you print envelopes?

Can you print on a customer’s paper stock or envelopes?

Can you print variable data (sometimes called “mail merges”)?

Do you offer delivery services?

Do you offer shipping services?

Do I have to pick up my order during your lobby hours?

Do you offer free parking?

How do I pay?